Shipping Policy

Last Updated: June 21, 2026

Thank you for shopping with ShegotLashes™. We’re so excited for you to receive your order!

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Order Processing

All orders are processed within 3–5 business days (Monday–Friday, excluding holidays), regardless of the shipping method selected at checkout.

During product launches, promotions, or holidays, processing times may be slightly longer. If this happens, we’ll do our best to keep you informed.

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Shipping

Once your order has been shipped, you’ll receive a confirmation email with your tracking information.

Shipping times are estimated by the carrier and may vary depending on your location and seasonal shipping demand. Please note that shipping time begins after your order has been processed.

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Lost, Stolen & Delayed Packages

Once a package has been handed over to the shipping carrier, ShegotLashes™ is no longer responsible for delays, lost, stolen, or damaged packages.

If your package appears to be lost or delayed, we recommend contacting the shipping carrier directly using your tracking number. We will gladly assist you whenever possible.

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Incorrect Shipping Information

Please ensure your shipping address is entered correctly before completing your purchase.

ShegotLashes™ is not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply to resend the package.

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International Shipping

International customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country. These fees are not included in your purchase price or shipping cost.

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Questions?

If you have any questions about your order or shipping, we’d love to help.

Email: support@shegotlashes.com